< Back

Consumer Alert on https://bitgx.com

27 Jan 23

The Gibraltar Financial Services Commission (GFSC) is issuing a consumer alert regarding the website https://bitgx.com/app/# .

Fraudsters have recently been using this website falsely claiming it to be that of CEX.IO, a GFSC authorised firm and offering Distributed Ledger Technology (DLT), specifically an exchange service for various cryptocurrencies. 

This false website uses the name and logo of the GFSC authorised firm, CEX.IO, and this website is not the genuine website of the firm. 

CEX.IO makes it clear that this website https://bitgx.com/app/# is not in any way associated with the activities of CEX.IO, a firm legally registered in Gibraltar 

Companies and individuals carrying out financial services activities in Gibraltar have to be authorised by the GFSC. The website https://bitgx.com/app/# is not of any firm authorised by the GFSC. 

You can find out more about how to avoid fraud and scams in our consumer guide here.

 Clone company details

Website: https://bitgx.com/app/#/ (not that of the Gibraltar-registered company)  

Gibraltar-registered company details

Name: CEX.IO Limited (Genuine Gibraltar-registered Company)

Website: https://cex.io/  (Genuine Gibraltar-registered Company Website)

Authorised under the Financial Services Act 2019; find the entry on the GFSC register here.

The Gibraltar-registered company has no association whatsoever with the ‘clone company’.  


How to protect yourself

We strongly advise you to only deal with financial companies that are authorised by us and check the GFSC Regulated Entities Register to ensure they are. It has information on companies that are, or have been, regulated by us. If a company does not appear on the Register but claims it does, contact the GFSC Regulatory Investigations team on +350 200 40283.

Report a clone company

If you think you have been approached by an unauthorised or clone company, or contacted about a scam, you should contact us.  

What to do if your company is cloned

If you think your authorised company has been cloned or scammers are fraudulently using your name or other details, contact the GFSC Regulatory Investigations team on +350 200 40283.